Frequently Asked Questions

Space energy, also known as Feng Shui, is an ancient Chinese practice that examines how the arrangement of your environment affects the flow of energy (Qi) and influences your well-being, relationships, and success.

BaZi, or Four Pillars of Destiny, analyzes your birth date and time to reveal your elemental composition, personality traits, life path, and optimal timing for important decisions. Master Xu Wei personally provides detailed reports through his authentic lineage method.

Choosing the right crystal depends on your specific intention. We recommend starting with our Five Elements Test to understand your elemental profile, then selecting crystals that complement or balance your energy. Each product includes detailed guidance on its energetic properties.

Yes, we ship worldwide to the United States, Canada, the European Union, the United Kingdom, Australia, New Zealand, and many other countries. Shipping costs are calculated at checkout. Free standard shipping is available on orders over within the continental US.

We offer a 30-day return policy for most physical products. Items must be unused and in their original packaging. Certain items such as opened space clearing kits and personalized consultation reports are non-returnable.

Yes, all our online courses are self-paced. Once you enroll, you have lifetime access to the course materials, including video lessons, worksheets, and any future updates.

You can join our membership program by visiting the Membership page and selecting the tier that best suits your needs. We offer three tiers — Starter, Harmony, and Premium — each with increasing benefits including exclusive discounts and priority booking.

Absolutely! All services are personally delivered by Master Xu Wei worldwide via Zoom video consultation. Simply share photos or a video walkthrough of your space, and you will receive a detailed analysis with personalized recommendations. Over 60% of our clients are international.

Eastern energy principles are universal — based on natural laws of balance, flow, and harmony that transcend culture. We adapt these principles specifically for Western architecture, open-plan layouts, and modern lifestyles, focusing on practical guidance like furniture placement, color selection, and crystal positioning.

Yes, 100%. Every crystal in our collection is natural, untreated, and ethically sourced from trusted mines in Brazil, Uruguay, Madagascar, and China. We work directly with small-scale miners and artisan workshops to ensure fair labor practices and environmental responsibility.